How can hauliers get paid faster?

Capture PODs electronically, invoice on delivery with the POD attached, and use automated reminders before and on the due date.

Can a haulier hold goods until paid?

If you trade on terms that include a lien, such as the RHA Conditions of Carriage, you may be able to hold goods until charges are paid, subject to those terms.

Should I credit-check freight brokers?

Yes. Brokers vary widely in how reliably they pay, so check each one before accepting loads and cap your exposure.

Can a customer withhold payment because of a damage claim?

They may try, but claims should be handled under your terms and insurance. Ask for undisputed amounts to be paid on time.

Can I charge interest on late haulage invoices?

Yes, under the Late Payment Act, unless your terms of carriage provide a substantial alternative remedy.

Can AutoSettle attach PODs to reminders?

AutoSettle reminders link to the invoice from your accounting system. If the POD is attached to the invoice in Xero or QuickBooks, customers can access it from the reminder.

What payment terms are common in UK haulage?

Terms of 30 days from invoice are common, with some large shippers and brokers asking for 60 days or more. Smaller operators often negotiate shorter terms or offer quick-pay options for faster settlement.

Credit control for logistics and haulage companies

Credit control for logistics and haulage means vetting customers before taking loads, invoicing immediately with proof of delivery attached, agreeing short payment terms, and chasing overdue invoices without delay. Hauliers pay fuel, drivers and vehicle costs long before customers pay, so fast invoicing and automated reminders are essential to protect cash flow.

Haulage is a high-cost, low-margin business. Fuel, wages, tolls, insurance and vehicle finance are paid weekly or even daily, while customers often pay on 30 to 60-day terms. For smaller operators, a few slow payers can quickly cause a cash crisis.

Logistics firms also work with a wide range of customers, from long-term contract clients to one-off loads from freight exchanges and brokers. This guide covers how UK hauliers and logistics businesses can get paid faster and reduce the risk of bad debt.

Invoice on delivery with the POD attached.

Vet customers and brokers before accepting loads.

Agree waiting time and extras in writing to avoid disputes.

Keep damage claims separate from payment of undisputed invoices.

Business customers can be charged statutory interest and fixed compensation.