← Multi-Channel RecoveryEmail Recovery

    Professional email chasing that escalates automatically

    AutoSettle sends multi-stage email sequences tailored to each debtor — escalating from friendly reminders to formal demands with full audit trail and compliance.

    Email sequence for GreenBuild Ltd

    Day 1

    Friendly reminder

    Sent
    Day 7

    Second reminder

    Opened
    Day 14

    Firm reminder

    Sent
    Day 21

    Late fee notice

    Scheduled
    Day 28

    Final demand

    Pending

    Not just reminders. Intelligent email recovery.

    Every email is personalised, timed, and designed to recover money — not just notify.

    AI-written content

    Each email is generated by your AI Credit Controller with the right tone for the debtor's risk level and payment history.

    Multi-stage escalation

    Emails automatically escalate from friendly → firm → formal → pre-legal. Each stage increases urgency.

    Open & click tracking

    Know exactly when a debtor opens your email and clicks payment links. Track engagement across every stage.

    Full audit trail

    Every email sent is logged with timestamp, content, and delivery status. Complete compliance record for disputes.

    Payment links embedded

    Every email includes a direct payment link — reducing friction and making it easy for debtors to pay immediately.

    Professional branding

    Emails are sent from AutoSettle on behalf of your business. Professional templates that command respect.

    How email escalation works

    AutoSettle runs a structured escalation sequence. You choose the timing and let AI handle the rest.

    1

    Friendly reminder

    A polite nudge that the invoice is due or slightly overdue. Professional tone, payment link included.

    2

    Second reminder

    A follow-up noting the invoice remains unpaid. Slightly firmer language with clear payment instructions.

    3

    Firm reminder

    Direct communication noting the account is significantly overdue. References late payment consequences.

    4

    Late fee notice

    Formal notification that late fees or statutory interest may apply. Includes calculated penalty amounts.

    5

    Payment plan offer

    Offers the debtor a structured repayment option if they cannot pay the full amount immediately.

    6

    Final demand

    Formal final demand before potential legal action. Sets a clear deadline for payment.

    7

    Pre-legal warning

    Notice that the matter will be referred for legal recovery if payment is not received. Last chance.

    Email is just one channel

    AutoSettle fires email alongside SMS and WhatsApp simultaneously. When your debtor ignores the email, the SMS and WhatsApp messages are already on their phone.

    Email recovery FAQs

    Start recovering with automated emails

    Connect your accounting software and let AutoSettle chase your overdue invoices professionally.

    Related pages