98% open rate. Impossible to ignore.
SMS cuts through inbox noise. When debtors ignore your emails, a text message lands directly on their phone in seconds — demanding immediate attention.
AutoSettle on behalf of Acme Ltd: Invoice INV-0042 for £3,200 is 14 days overdue. Pay now to avoid further action: pay.autosettle.co.uk/abc123
98%
Open rate
90s
Avg read time
45%
Response rate
Why SMS works for debt recovery
Email average open rate: 21%. SMS: 98%. The numbers speak for themselves.
Instant delivery
SMS arrives in seconds, not hours. No spam filters, no promotions tab, no delay.
98% open rate
Nearly every SMS is opened. Compare that to 21% for email. Your message will be seen.
90-second read time
On average, SMS messages are read within 90 seconds of delivery. Immediate impact.
Direct to device
SMS goes straight to the debtor's phone. No app required. Works on every mobile device.
How SMS recovery works
Add a mobile number to any debtor contact. AutoSettle handles the rest.
Add mobile number
Add the debtor's mobile number to their contact profile. AutoSettle standardises it to international format automatically — enter 07714308462 or +447714308462, we handle both.
Enable SMS channel
Turn on SMS in your communication settings. It works alongside email and WhatsApp — no need to choose one or the other.
SMS fires automatically
When a recovery stage triggers, SMS is sent alongside email and WhatsApp. Concise, punchy messages with payment links.
Smart SMS features
AI-crafted messages
Each SMS is tailored to the debtor's risk level and stage. Friendly for early stages, firm for overdue.
Number standardisation
Enter any UK format — 07714308462, +447714308462, 447714308462. AutoSettle normalises to E.164 automatically.
Missing number alerts
Debtors without a mobile number are flagged clearly. Quick-add numbers from the contact page or recovery activation.
Per-debtor control
Mark individual debtors as 'SMS unavailable' if they can't be reached. Recovery plans adapt automatically.