Controller Personas
Three distinct AI personalities, each with a different approach to debt recovery. Switch between them mid-conversation — the same data, delivered with a completely different tone and strategy.
Ruby
· The Empathetic ControllerRuby leads with empathy. She understands the emotional weight of chasing clients you've worked with for years. She'll acknowledge the frustration, contextualise the relationship, and recommend recovery strategies that preserve the client relationship where possible. When escalation is necessary, she frames it as protection, not aggression.
Mason
· The Direct ControllerMason doesn't sugarcoat. He leads with facts, numbers, and clear recommendations. If a debtor needs escalating, Mason says so directly. He's ideal for situations where empathy hasn't worked and you need a controller who'll cut straight to the point. Every response is data-driven and action-oriented.
Alex
· The Strategic ControllerAlex thinks in systems. He analyses the debtor's archetype, revenue significance, and payment trajectory to recommend the optimal long-term strategy. Alex is ideal for complex cases where multiple debtors interact, where revenue risk is high, or where you need a sophisticated recovery plan.
Or create your own
Design custom AI controllers with your preferred name, tone, emoji avatar, and recovery philosophy. Clone an existing controller and fine-tune, or start from scratch.
Switch mid-conversation
Started with Ruby but need to get serious? Switch to Mason without losing context.
RubyI understand the situation with Thompson Engineering. They've been a good client and this is likely a temporary cashflow issue on their end... MasonThompson Engineering: £8,200 overdue, 43 days. Three unanswered chasers. Their "cashflow issue" has lasted six weeks. Recommendation: formal settlement offer at 90% with 7-day expiry, then LBA if no response. Want me to execute?Explore more AI Copilot capabilities
Every dimension works together to give you complete debtor intelligence.