Recovery Actions

AI Copilot doesn't just analyse and advise — it executes. Create settlement offers, payment plans, penalties, and activate recovery stages — all through natural conversation. Zero forms. Zero clicks.

Say it. It's done.

Every action is executed immediately and logged to your activity feed for full auditability.

Activate Recovery

Start the recovery engine for any debtor. The AI selects the appropriate stage based on invoice age and debtor archetype.

"Activate recovery for Thompson Engineering"

Pause Recovery

Instantly pause all recovery activity for a debtor — useful when in active negotiation or awaiting disputed resolution.

"Pause recovery for Apex — we're negotiating"

Create Settlement Offers

Generate a settlement offer with custom percentage, expiry date, and debtor notification. All from one sentence.

"Offer Smith & Co 80% settlement, 14 day expiry"

Create Payment Plans

Set up structured repayment plans with configurable frequency, instalment amounts, and auto-charge via Stripe.

"Set up 6-month plan for £24,000 from Clarke Ltd"

Issue Penalty Invoices

Calculate and issue statutory late payment interest and fixed compensation penalties. Synced to your accounts automatically.

"Issue a £400 penalty to Hartley Brooks Ltd"

Switch AI Controller

Change the active AI persona mid-conversation. Need to get serious? Switch from Ruby to Mason without losing context.

"Switch to Mason — I need to be direct"

A complete recovery in 4 messages

What's the status of all invoices from Clarke Ltd?

Clarke Ltd has 3 overdue invoices totalling £18,600. The oldest is 52 days past due. They're classified as 'loyal-but-slow' — 82% reliability but averaging 28 days late. No active recovery or settlement in place.

Create a 4-month payment plan for the full amount and activate recovery stage 1

Done. I've created a 4-month payment plan for £18,600 (4 × £4,650, starting 1 April 2026) and activated recovery stage 1 for Clarke Ltd. They'll receive the payment plan invitation and first chase email within the hour.