Know the moment they open.
Every recovery email is tracked with pixel-level precision. Opens, clicks, and timing data feed directly into your AI controller's decision engine.
- Real-time open detection
- Link click attribution
- Automatic behavioural tagging
- AI-driven follow-up decisions
Acme Ltd
Email Opened
Meridian Corp
Link Clicked
Vertex Holdings
Email Opened
Nova Services
No Open (48h)
Atlas Group
Payment Link Clicked
How email tracking works
From invisible pixel to intelligent action — in real time.
Invisible tracking pixel
Every recovery email includes a unique, invisible tracking pixel. When the email is opened, the pixel fires and records the event.
Link wrapping
Payment links, portal links, and CTAs are wrapped with unique tracking tokens. Every click is recorded with full context.
Signal emission
Opens and clicks are emitted as raw signals into the intelligence layer — timestamped, attributed to the specific communication.
State recomputation
Every signal triggers automatic recomputation of the debtor's engagement state, risk score, and behavioural profile.
Every signal captured
Granular email intelligence that drives smarter recovery decisions.
Pixel-level open tracking
Know the exact moment a debtor opens your recovery email — with IP, device, and timestamp.
Link click detection
Track which links debtors click: payment links, portal links, or plan offers — with full attribution.
Time-to-open analysis
Measure how quickly each debtor reads your emails. Fast openers get different treatment to slow ones.
Open rate per stage
See which recovery stages get opened and which get ignored — so your AI controller can adapt.
Real-time notifications
Get alerted when high-value debtors open or click — so you can intervene at the perfect moment.
Behavioural tagging
Debtors are automatically tagged: quick_opener, opens_but_ignores, unresponsive — driving AI decisions.
Email signals across the Recovery Engine
Open and click data powers every stage of the recovery lifecycle.