Know what triggered payment.
Link every payment back to the exact communication that drove it. Build a feedback loop that makes every future recovery action smarter.
- 7-day attribution window
- Communication-to-payment linking
- Time-to-payment measurement
- AI decision feedback loop
Hartley Brooks Ltd
Email → Final Demand
6.2h after sendMeridian Corp
WhatsApp → Friendly Reminder
2.1h after sendAtlas Group
Email → Formal Notice
18.5h after sendVertex Holdings
WhatsApp → Payment Plan Offer
4.8h after sendHow payment attribution works
From message send to payment — every step is tracked and linked.
Communication sent
Every recovery message — email, SMS, WhatsApp, letter — is logged with a unique ID and timestamp in the signal layer.
Payment received
When a payment arrives via Stripe, the system records the amount, currency, and exact timestamp.
Attribution matching
The system looks back through the debtor's communication history and finds the most recent message sent within 7 days of the payment.
Outcome recording
The communication is tagged with the payment outcome — amount, time-to-payment, and a 'resulted_in_payment' flag — creating the feedback loop.
What attribution reveals
Deep insight into what drives payment — and what doesn't.
Communication-to-payment linking
Every payment is traced back to the specific email, SMS, WhatsApp, or letter that triggered it — within a 7-day attribution window.
Time-to-payment measurement
Know exactly how many hours elapsed between the communication and the payment. Measure which messages drive the fastest recovery.
Channel ROI analysis
Compare payment outcomes across email, WhatsApp, SMS, and letters. Know which channel recovers the most money per message.
AI decision feedback loop
Attribution data feeds back into the AI controller's decision log — creating a learning loop that improves future recovery strategies.
Stage effectiveness scoring
Measure which recovery stage (friendly reminder, formal notice, final demand) generates the most payments.
Amount-weighted attribution
Large payments attributed to specific communications carry more weight — helping the AI identify what works for high-value debts.
Payment attribution across the Recovery Engine
Every stage measured by payment outcomes.