Know when they read it.
WhatsApp read receipts are the strongest engagement signal in mobile messaging. AutoSettle captures every delivery, read, and failure — and uses them to power autonomous recovery decisions.
- Real-time read receipt capture
- Delivery confirmation tracking
- Automatic channel preference detection
- Failed delivery fallback
Message sent
Confirmation that the recovery message was dispatched to the WhatsApp Business API.
Delivered
The message reached the debtor's device. Confirms a valid, active WhatsApp number.
Read
The debtor opened and read the message. The strongest engagement signal available in mobile messaging.
Failed
Delivery failure detected — invalid number, blocked, or WhatsApp not installed. Triggers channel fallback.
WhatsApp intelligence capabilities
Every WhatsApp interaction captured, analysed, and used to improve recovery outcomes.
Read receipt intelligence
Know exactly when a debtor reads your message — down to the second. Read receipts are the strongest engagement signal in mobile messaging.
Delivery confirmation
Distinguish between messages that reached the debtor's device and those that didn't. Failed deliveries trigger automatic channel fallback.
Response time analysis
Measure how quickly debtors read messages after delivery. Fast readers and slow readers get different follow-up strategies.
Channel preference detection
When a debtor reads WhatsApp faster than email, the system tags them as 'prefers_whatsapp' and prioritises mobile messaging.
Mobile-first recovery
WhatsApp messages have 90%+ open rates compared to 20-30% for email. Signals confirm which debtors are reachable on mobile.
Real-time alerting
Get notified instantly when high-value debtors read recovery messages — enabling timely human intervention when needed.
WhatsApp signals across the Recovery Engine
Read receipts and delivery data power decisions at every stage.